‘us, our, we’ and other terms of the first person is Roolo
‘you, your’ and other terms of the third person is you as the user.
‘services’ are any interactions you have with the site or with us.
‘site’ is the web site through which you access the services
When you set up an account with us you must provide your real name, your real phone number, a valid email address that you will monitor regularly and a valid postal address where you can be contacted. These items must be kept up-to-date and current. You must be of age and have the standing to enter into contracts. The primary reason for this is that the Service facilitates you entering into legally binding contracts with other users and your identity and contact details are essential for those contracts to be meaningful. This information will be kept secure and will only be disclosed to third parties as is required to fulfill the Service to you and to other users or in other circumstances which are laid out in our Privacy Agreement.
Your account can only be used by you. You are not permitted to allow any other person to access your account for any reason whatsoever. You shall not give your password or authentication device to any other person for the purpose of accessing your account and shall take all possible measures to make sure that no-one can access your account without your authority. Any action or instruction given through your account will be deemed to be your action and your instruction.
You undertake that when you user our Services, you are acting on your own behalf and not on behalf of another person as an agent, proxy, trustee or in any other capacity.
You may only access your account and use the services manually using the Site or other tools which are made available as part of the Service. In particular, you undertake that you will not try to automate access to the site or try and trigger any functionality of the site or service through any mechanism other than manual use of the Site through a browser or via one of the API routines for which the instructions are published on the Site.
Any attempted access of the services through any means other than those explicitly authorized in this agreement will be considered an attempt to unlawfully access our computers and data and may result in our reporting such attempts to the appropriate authorities as a criminal action.
We may suspend or terminate your account or refuse you access to any Service at any time and for any reason without prior notice. We will do this if we deem that the continuance of your account is detrimental to us. After we suspend or terminate your account we will send you a notice. If you have a balance not in escrow in your wallet, we will transfer that balance in accordance with your instruction.
We may also remove any advertisements, messages and other records at any time, for any reason and without prior notice. We will do this if we deem that their continued existence is detrimental to us.
All services are provided without warranty of any kind, either express or implied. We do not represent that the Services will be available at all times. We will try to provide you with the Service in as reliable manner as possible but there are no guarantees that access will not be interrupted, or that there will be no delays, failures, errors, omissions or loss of transmitted information.
We provide a wallet service solely for the purpose of facilitating transfers in respect of contracts that you arrange using our Services. You retain ownership of Bitcoins in your wallet. At no point do those Bitcoins become ours and at no point do you acquire a ‘chose in action’. You also agree that we are not a bailee in respect of your Bitcoins. We undertake to apply our best endeavours to secure your wallet. We strongly recommend that you transfer any Bitcoins not associated with a contract or an advertisement to an external wallet.
We make no representations whatsoever about any outside or third party website which you may access through the Site. We routinely provide references or links to other websites ("External Websites") and we take data including prices from other providers on the web. This is done purely for your convenience. We do not control these External Websites third party sites or any of the content contained therein. You agree that we are in no way responsible or liable for External Websites referenced or linked from our website, including, but not limited to, website content, policies, failures, promotions, products, opinions, advice, statements, prices, activities and advertisements, services or actions and/or any damages, losses, failures or problems caused by, related to, or arising from those sites. You shall bear all risks associated with the use of such content.
Nothing we publish on our site is advice. In particular, information on historic prices, trading volumes or prices other market related information should not be construed as advice and any decision you make to buy or sell Bitcoins should be from your own reasoning, information and deduction. Adverts place on the Site are not encouraging you to buy or sell but are simply advertising another user’s desire to buy or sell bitcoins at the price advertised. Likewise, links, straplines and summaries of news stories are news items provided by external agencies and should not be taken as advice – whatever their content.
You should use our Services only in accordance with regulations and laws that apply to you. These regulations and laws may change and, particularly in respect of Bitcoins, may be complex. The fact that you can access our services does not, in any way, mean that we are advising you that your use of the Services is legal in your location or jurisdiction. If you are in any doubt you should obtain legal advice.
The use of messaging and evaluations on the site is allowed only for the purpose of communicating about the Service between you and us and for the purpose of users communicating between each other in respect of contracts between them. The content of messages initiated by users should not be taken as being endorsed by us or representing our opinion. You understand that the storing or transmission of unlawful material could expose you to criminal and/or civil liability. We may remove or alter content at our sole discretion and without notice at any time.
You agree that if anyone claims that material you have contributed to the Site is unlawful, you will be the party responsible for its publication, not us, and that you will bear any responsibility, and cost, associated with any dispute. You understand and agree that all materials publicly posted (other than us) or privately transmitted on or through this site by you are the sole responsibility of you, not us, and that you are responsible for all material you upload, post or otherwise transmit to or through this site.
Personal data pertaining to you is kept by us. This includes data you have entered into the site, data you have given us permission to access about you from other sites, such as eBay and Linkedin, and data we collect about your usage of our Services which might include your IP address and information about the browser you are using.
The purpose of having this data is to facilitate you and other users forming independent contracts to buy and sell Bitcoins. Other users of the site derived confidence from the fact that we hold this data and that in the event of a dispute that is not resolved by our dispute resolution process, that we will disclose personal details to both parties to allow them to pursue a resolution through arbitration or through a court process. This is an essential part of our Service and you agree to our releasing your personal details in that circumstance. In this circumstance you agree to our releasing any personal data we hold which we, in our sole discretion, deem to be relevant.
Through provision of our Service, we facilitate transactions between users. Once users agree to a transaction, they form a binding contract between themselves which is separate and independent of any Service we offer.
Sometimes problems can occur with your transactions. Communicating with the person you are trading with is an important part of resolving disputes. If you have problem you should first try and resolve it by messaging your counterparty and coming to an agreement.
If either party to a transaction has indicated that a transaction is in dispute, we will provide dispute resolution as determined in our Dispute Resolution Procedure. Under this procedure we will provide an initial determination of the dispute which will be communicated to both parties by way of notice. That determination will be binding unless one of the parties objects and communicates that objection within a specified time. You agree that we have no liability whatsoever if we either transfer bitcoins to your counterparty or remove bitcoins from escrow on the basis of that determination if you have not raised an objection in the manner specified in the Dispute Resolution Procedure.
If either party objects to the initial determination, we will provide both parties with full disclosure of all the information we have which is relevant to their dispute. Any Bitcoins held in escrow will remain in escrow until either both parties agree on their release or we receive evidence that the dispute has been resolved by a competent authority.
Unless otherwise specified, all materials on this Site are our property and are protected by copyright, trademark and other applicable laws. You may view, print and/or download a copy of the materials from this Site on any single computer solely for your personal, informational, non-commercial use, provided you keep intact all copyright and other proprietary notices.
We do not accept any liability for any loss or damage, direct or indirect, resulting from any use of, or inability to use, the Service or the material, information, software, facilities or other content on the Site, regardless of the basis upon which liability is claimed and even if we have been advised of the possibility of such loss or damage. Without limitation, you (and not us) assume the entire cost of all necessary servicing, repair or correction or correction in the event of any such loss or damage arising.
For the purpose of this Agreement, an “Event of Force Majeure” means any circumstance not within our reasonable control, but only if and to the extent that (i) such circumstance, despite the exercise of reasonable diligence, cannot be, or be caused to be, prevented, avoided or removed us, and (ii) such circumstance materially and adversely affects our ability to perform our obligations under this Agreement, and we have taken all reasonable precautions, due care and reasonable alternative measures in order to avoid the effect of such event on our ability to perform our obligations under this Agreement and to mitigate the consequences thereof.
In the event of a Force Majeur event, we shall be excused from performance and shall not be in default in respect of any obligation hereunder to the extent that the failure to perform such obligation is due to a Force Majeure Event
We reserve the right to change, add or remove portions of these Terms, at any time, in an exercise of our sole discretion. You may not be notified of any changes in advance. It is your responsibility to review these Terms regularly and to understand your agreement with us. Your continued use of the Site following any changes to the Terms signifies that you accept and agree to the changes, and that all subsequent actions by you will be subject to the amended Terms.
Notification of you under this agreement means an email, SMS or letter sent to the email address, phone number or postal address that you have registered with us. Notifcation of us, under this agreement will be a support message sent to us via the web site or a letter sent to our registered address.